FAQ

  • Yes, our minimum order value is currently £50. We're pleased to offer complimentary delivery on orders over £100.

  • Once an order has been placed, amendments are not possible. Orders can be cancelled unless they have already been processed or dispatched.

  • If you need to change your delivery address, please contact us promptly at wildrange@knepp.co.uk. We'll do our best to update the address before your order is collected by our courier.

  • Orders are dispatched on Mondays and Thursdays, with next-day delivery.

  • We are occasionally able to accept special requests and create bespoke cuts, please get in touch via wildrange@knepp.co.uk.

  • You can add sold-out items to your wish list and be notified as soon as they're back in stock. Please note our seasonal availability:

    Beef: Available from mid-September until cuts begin to sell out.

    Venison: Available during the normal season. Culled from August to April, so stocks will vary throughout the season.

    Pork: Available between January and February each year, with volumes subject to change.

  • Yes, as long as it's still cold to the touch, you can safely refreeze your order.

  • We no longer offer offer click and collect, however the Wilding Kitchen and Shop stock a large selection oft meat, available for purchase between 09:00 - 17:00 every day.

  • Gift vouchers are available for purchase here.

  • We currently only ship within the UK.

  • Due to courier limitations we are unable to deliver to the Scottish Highlands and Islands.

  • Dispatch days may be adjusted to accommodate bank holidays. For example when Monday is a bank holiday, orders will be dispatched on Tuesday.

  • During the Christmas period, orders will be dispatched four days a week. Please note that specific dates may vary.