FAQ
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Yes, our minimum order value is currently £50. We're pleased to offer complimentary delivery on orders over £100.
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Once an order has been placed, amendments are not possible. Orders can be cancelled unless they have already been processed or dispatched.
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If you need to change your delivery address, please contact us promptly at wildrange@knepp.co.uk. We'll do our best to update the address before your order is collected by our courier.
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Orders are dispatched on Mondays and Thursdays, with next-day delivery.
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We are occasionally able to accept special requests and create bespoke cuts, please get in touch via wildrange@knepp.co.uk.
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You can add sold-out items to your wish list and be notified as soon as they're back in stock. Please note our seasonal availability:
Beef: Available from mid-September until cuts begin to sell out.
Venison: Available during the normal season. Culled from August to April, so stocks will vary throughout the season.
Pork: Available between January and February each year, with volumes subject to change.
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Yes, as long as it's still cold to the touch, you can safely refreeze your order.
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We no longer offer offer click and collect, however the Wilding Kitchen and Shop stock a large selection oft meat, available for purchase between 09:00 - 17:00 every day.
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Gift vouchers are available for purchase here.
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We currently only ship within the UK.
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Due to courier limitations we are unable to deliver to the Scottish Highlands and Islands.
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Dispatch days may be adjusted to accommodate bank holidays. For example when Monday is a bank holiday, orders will be dispatched on Tuesday.
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During the Christmas period, orders will be dispatched four days a week. Please note that specific dates may vary.